Customer Service



We live and breathe our brand, love our customers and do our utmost to give you the best product, the best service and the most love! But we're human and unfortunately sometimes things don't go the way we've planned. Please know that we stand behind everything we do, so if you're not happy with our product or service please let us know so we can fix the error quickly. We want to know if you're not 100% satisfied and we want your friends to know if you are.

We offer a 14 day money-back guarantee on our items (slightly longer for Australia & Worldwide). Please note that the product needs to be returned in new condition and we will refund you your purchase price. Please note that there is a 25% restocking fee that applies to custom made products. Please report any faulty products immediately.

If you have any questions at all, please call us on 0508 825 454, email us or you can chat with us live here on our website.


Thank you for supporting NZ made!!